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At Ponte Catrina, we take pride in offering an authentic experience to every single one of our clients. Our Hair Artists get pre-booked, we ask that you call in advance if you’d like to have your services completed prior to a special occasion. Keep in mind service time frames when planning your day and booking your appointments as some services may take anywhere from 2 to 5 hours.


DEPOSITS

A deposit is required to secure your booking. Upon scheduling, we will send you a link via text or email to submit your deposit payment. The deposit must be received within 24 hours after booking; otherwise, your appointment will be released. For your security, we do not process deposits manually.

DEPOSITS (Non-Refundable):

Makeovers $100

Box Dye Removal $100

Touch Up & Toners $50

Haircuts $42.50

CONSULTATION FEES (Non-Refundable):

Hair Color Consultation $25

Hair Color Consultation w/ Strand Test $50

Hair Extensions Consultation $50

CANCELLATIONS

We require a 48-hour cancellation notice. Cancellations are only accepted during business hours, and voicemail cancellations are valid only if the call is made within business hours. This policy allows us to offer any open availability to our standby clients. Please note that if you cancel or do not show up, the deposit is non-refundable.